Shipping & Returns

We use SSL Secure Server to do all of your on-line transactions, all of your data will be encrypted by 128-bit encryption.

Note: SSL Secure Server SSL stands for Secure Sockets Layer, which is an internet protocol that allows information to be sent privately and securely via the Internet. Having an SSL server is important for online business to ensure that your customers' personal and credit card information is never compromised during transactions.

Consumer information

All of our customer information will be kept in secure web hosting company, your email address and other contact information will not be shared with any other third party without your permission. The information that we collected is only for the purpose of serving you better.

We use Yahoo online store to do all the transactions. We have taken all possible precautions to ensure safe online ordering for our customers.

Warranty

All of our products will have one year warranty, please keep your receipt.

Out Of Stock Items

We will notify you if the products that you ordered are sold out.

Refund and Exchange Policy

Customer satisfaction is our first top priority. All defective products will be replaced; If your return is not due to our error, we will deduct the shipping costs from your refund. Should you return an order that was shipped using Next Day Air or Second Day Air, you will not be refunded for the amount of shipping costs. All returns must have a RMA# from us, or we will refuse to accept the return. Please contact us before you return or exchange, we will issue you an return number.

Within 30 days of receipt of your order, you may return any product in its original packaging and condition for a full refund (we will not charge you for restocking charges).

Order Acceptance Policy

Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Item availability and prices are subject to change at any time, without notice. 3J Communications, Inc reserves the right to limit quantities, and to decline the acceptance of any order for any reason.

Payment Method

All prices are in U.S. Dollars.

We accept VISA, MasterCard and Paypal.

we use Card Service International's secure web site to handle all of your credit card transactions, so your credit card information is 100% safe and secure.